Outbound & Sales
Chatterbox Sales Style: Luxury Account Management
Steven Smith
· 1 min read
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Your Holiday DTC Phone Campaign: A Week-by-Week Plan
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How to Call Your Wine Customers Without Sounding Like a Telemarketer
Calling your own customers isn't cold calling, so it shouldn't sound like it. Here's a simple, flexible call structure your team can use, with sample wording for every step.
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How to Sell Out a Spring Release by Phone
A spring release is a story worth telling one customer at a time. Here's how to plan the list, the offer and the calls so your allocation sells through before summer.
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- A look at your club and customer segments
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- Where you're losing members — and how to keep them
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